Founded in 2025 to give Ugandan importers, exporters and traders a dependable, professionally managed link between the Port of Mombasa and inland destinations.
Headquartered in Bugolobi Kiyembe, Kampala, High Tide Logistics was established to connect Ugandan importers, exporters, and traders with the Port of Mombasa and with inland destinations across Uganda, Rwanda, South Sudan, and the eastern Democratic Republic of Congo.
Since inception, we have handled container movements along the Northern Corridor from Mombasa Port to Kampala's Inland Container Depot, as well as cross-border deliveries into the Democratic Republic of Congo — managing delivery order requests, port clearance coordination, inland transportation, and empty container returns for our clients.
Independent transporters, clearing agents, and port-handling partners, selected and monitored with care.
We take full responsibility for the shipment, from port release to the empty container's return.
Trucking, customs and clearance are carried out by accredited partners — keeping us flexible and able to scale across corridors.
To be the most trusted freight, transportation, and clearance coordination partner in East Africa — recognized for reliability, integrity, and excellent service in every market we operate in.
To simplify cross-border trade for our clients by combining dependable transportation, customs and clearance coordination, competitive pricing, and a carefully vetted partner network — moving every shipment safely, on time, and with full accountability, while continuously improving the way we work.
We take ownership of every shipment we coordinate, end to end.
We deliver on transit times and commitments, and communicate proactively when circumstances change.
Our processes and pricing are designed around what makes our clients' work easier.
We conduct our business, and choose our partners, to the highest standards of conduct.
We operate, and expect our partners to operate, within the full letter of customs, tax, and transport law.
We invest in better systems, better partners, and better processes, including practical technology where it genuinely helps our clients.
Set realistic transit-time commitments for each route, monitor performance against them, and hold our transport and clearing partners accountable for meeting agreed timelines.
Provide clear, proactive updates at key milestones — loading, port clearance, border crossing, delivery, and empty container return — so clients are never left guessing.
Maintain a register of trucking, clearing, and port-handling partners, tracking on-time performance, documentation accuracy, and incident history, so that subcontractor risk is actively managed rather than assumed.
Ensure our own documentation, tax, and licensing obligations are in order, and require the same of every partner we work with, to protect clients from regulatory and customs risk.
Provide itemized quotations that clearly separate our scope of service from the client's own regulatory responsibilities, with no hidden charges.
Expand our route coverage and partner base in Uganda and neighbouring markets in step with demand, without compromising service quality.
Use straightforward digital tools such as structured documentation, invoicing templates, and status notifications to reduce errors and improve communication, without adding unnecessary complexity for our clients.
A logistician by profession, Lydia co-founded High Tide Logistics and leads the company's operations and logistics strategy, including partner vetting, client service delivery, and day-to-day shipment coordination.
Denis co-founded High Tide Logistics and oversees business development, corporate governance, and administration, bringing a commercial and business-management perspective to the company's growth.
High Tide Logistics Company Ltd is a duly incorporated Ugandan private limited company, registered with the Uganda Registration Services Bureau (URSB) and the Uganda Revenue Authority (URA).
HIGH TIDE